Ghost Kitchen Operations Platform

Systems-Built Kitchens.
Measurably Better Food.

Precision operations. Loyal customers. Scalable by design.

Luna Forge Holdings runs a proprietary operations platform across our ghost kitchen brands — engineering consistency, tracking every metric, and optimizing every order so customers keep coming back.

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2+
Active Brands
Multi-market operations
↑LTV
Customer Lifetime Value
Above industry average
ML
Operational Engine
Data-optimized across all locations
Daily Data Points
Real-time performance capture

We Don't Guess.
We Measure Everything.

Most food operators run on intuition. We run on data. Every order, every prep time, every customer return — tracked, analyzed, and fed back into our system to make the next order better than the last.

Traditional Operators

Operating on Assumptions

  • Menu decisions made on gut feel, not retention data
  • No visibility into individual team performance
  • Customer lifetime value is an unknown variable
  • Quality drifts between shifts and locations
  • Hope — not systems — drives customer return
Luna Forge Platform

Operating on Intelligence

  • A/B test every menu item against real retention outcomes
  • Individual performance tracked per team member, per station
  • LTV calculated by SKU, brand, and customer segment
  • Consistent quality enforced through measured, repeatable processes
  • Retention engineered systematically — nothing left to chance

Made with Soul.
Perfected with Science.

Each Luna Forge brand is a living experiment — every SKU continuously refined through real customer behavior, not guesswork. Great food starts with passion. Scale starts with data.

🥙 Top Rated · High LTV

Rolling Gyro

Authentic Mediterranean street food, engineered for repeatability. Every wrap, every sauce ratio, every portion — measured and optimized through thousands of real orders. Customers don't just try it once.

High Retention Strong LTV Continuously Tested Multi-SKU Optimized
🍗 Top Rated · High LTV

Street of Wings

Bold flavors, data-backed execution. Our wing program runs across multiple sauce profiles, each A/B tested for customer return rates. We don't just make great wings — we know exactly why customers come back for more.

High Retention Strong LTV A/B Tested Sauces Data-Driven Portions

Every Kitchen Is a
Living Laboratory.

Luna Forge kitchens don't just produce food — they generate data. Thousands of signals captured daily, fed into our optimization loops, deployed back as better processes, better menus, and better outcomes.

Real-Time
Operations Dashboard
Live visibility across all kitchen locations and active orders
↑LTV
Customer Value
Above-industry lifetime value across all brands and SKUs
ML
Retention Engine
Machine learning models driving menu and staffing decisions
100%
Order Tracking
Every single order tracked from prep to delivery rating
// Customer Retention Funnel — Proprietary Data
1st Order
100%
2+ Orders
72%
4+ Orders
51%
6+ Orders
38%
8+ Orders
27%
10+ Orders
19%
🧪

Continuous Menu Testing

Every dish runs through iterative cycles. Retention data — not chef opinion — determines what stays, what changes, and what gets cut.

📊

Measurable Quality Scores

Quality isn't subjective here. Each order generates a real-time score tied to prep time, accuracy, and customer rating — tracked per team member.

🎯

Customer-First Decisions

Every operational change is validated against actual customer behavior. If it doesn't improve retention or LTV, it doesn't ship.

Rapid Deployment

Menu changes, process updates, and staffing adjustments deploy in hours — not months. Speed of iteration is a competitive advantage.

📍

Multi-Location Tracking

Performance data flows from every location into a unified dashboard. Insights from one market instantly improve operations in all others.

🔮

Demand Forecasting

Predictive algorithms optimize inventory and staffing before peak hours hit — reducing waste, cutting wait times, and maximizing throughput.

Individual Excellence,
Measured Daily.

Our people are our most important variable. Every team member's performance is tracked, coached, and optimized — not to punish, but to build a culture of measurable excellence and earned growth.

Team Growth
Expanding across multiple locations and markets
4.8★
Avg Team Rating
Consistently high performance across all stations
Fast
Avg Prep Time
Per-order timing tracked and optimized in real time
1000s
Data Points / Day
Live capture across every station and shift
Team Member Station Prep Time Rating Consistency Status
Top Performer ACooking Station Lead Cook Optimized ↑ 5.0 ★ Excellent Elite
Rising Star BPacking & Expo Pack / Expo Efficient ↑ 4.8 ★ Strong High
Team Member CIn Training — Cook Cook Improving → 4.3 ★ Building Training
01 /

SPLH Tracking

Sales Per Labor Hour tracked per individual — enabling performance-based compensation and smarter scheduling decisions.

02 /

Real-Time Monitoring

Live dashboards capture prep time, order accuracy, and quality scores as they happen — not in a Monday morning review.

03 /

Performance Coaching

Automated flagging surfaces training opportunities early, so managers can intervene before performance slips become habits.

04 /

Training ROI

We track measurable improvement from day one of training to full output capacity — so we know exactly what good onboarding looks like.

05 /

Predictive Scheduling

Historical performance data informs optimal shift assignments — matching the right people to the right stations at the right times.

06 /

360° Team Analytics

A complete operational view of every team member across all metrics, locations, and time periods — always available, always current.

Build the Future of
Food Operations With Us

Luna Forge Holdings is growing. We're looking for sharp, motivated people who want to be part of something data-driven, fast-moving, and genuinely different. No fluff — just performance, learning, and opportunity.

Apply to Join Our Team